FAQ

Frequently asked questions about PreCredits

PreCredits is a brand currency solution that delivers merchants with a unique software and financial product capabilities that facilitates the sale of store credit to consumers. The platform provides flexibility to merchants in determining the terms of their credit issuance, as well as flexibility to consumers in determining their own budgets and payment terms. Customers can redeem their accumulated store credit in exchange for product or services, and can also transfer their credit to friends.

PreCredits enables businesses to accept customer prepayments through a range of sales streams, including saving, subscribing, gifting credit, credit top-ups, and more. The platform allows customers to prepay for credits, giving them more flexibility and convenience than when prepaying for products and services. Merchants can also offer bonus credits to encourage customers to reach their savings goals faster. Once customers have saved enough credit, they can redeem their accumulated credit for your products or services using from within their shopper wallet.

By offering a seamless prepayment option, PreCredits helps merchants to increase conversions from interested, considering, and intending shoppers, bringing customer purchases forward and locking in revenue. The process improves cash flow, reduces the threat of merchant substitution, and also helps build customer loyalty and trust. PreCredits offers a win-win solution for both customers and merchants, making it a great choice for anyone looking to improve their conversions and drive sales.

PreCredits offers a flexible approach to help businesses engage customers through customizable transaction and savings options, from subscriptions to multiplayer saving. If you're curious whether PreCredits aligns with your business needs, please check out our comprehensive guide on

Will PreCredits Work For Me? page.

Yes, PreCredits works with all technology stacks and eCommerce platforms, making it easy for merchants to offer prepayment options. Our flexible, platform-agnostic approach allows seamless integration, no matter your setup. Reach out to us to learn how PreCredits can fit into your business.

In most cases PreCredits transactions result in net positive revenue for merchants. To begin using PreCredits sign up for free today.

For detailed pricing information, please contact our support team at support@precredits.com.

PreCredits is a multi-brand prepayment platform that allows shoppers to redeem credit for goods and services both online and in-store, across any sales channel. Our platform provides a seamless customer experience, allowing shoppers to easily access their wallet and make redemption requests whenever they choose.

To make a purchase, a shopper logs in to their PreCredits wallet and makes a redemption request. Merchants can process redemption requests either by fulfilling items on the spot or later, as per their standard fulfillment processes. Our platform is designed to integrate seamlessly with your existing sales channels, allowing you to offer prepayment options to your customers across all touchpoints.

Whether your customers prefer to shop online, in-store, or on-the-go, PreCredits offers a flexible and convenient payment solution that meets their needs. Get in touch with us today to learn more about how PreCredits can help you drive revenue and build stronger customer relationships across all sales channels.

Step-by-step guide for new users on signing up and using your services.

Please refer to:

Getting Started page.

For a basic integration, no technical training or coding requirements are necessary, and the process typically takes just a few hours. For more comprehensive integrations that require a more seamless customer experience, the process may take a little longer, depending on your specific requirements.

Our experienced team of integration specialists is on hand to guide you through the process and ensure that your integration is up and running as quickly and smoothly as possible. We'll work closely with you to understand your business needs and help you create a prepayment solution that meets the unique needs of your customers.

Whether you're looking for a basic integration or a more comprehensive solution, PreCredits can help you get up and running quickly and easily. Get in touch with us today to learn more about our integration process and how we can help you offer prepayment options to your customers.

Currently PreCredits supports debit card transactions, including Eftpos, Visa Debit and Mastercard debit cards.

PreCredits can be build out to all technology stacks and operates as a stand along solution. Currently PreCredits integrates with Shopify. Upon request, PreCredits will build out to any required third parties.

Still have questions?

If you couldn't find the answer to your question, please don't hesitate to contact our support team.